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Evaluation is an important part of running an event or conference, and you shouldn’t skip it just because you’re exhausted. Evaluating your event helps you (and future event-planners) learn from your experiences. It’s also the time to finalise guest communications and count the profit.
Wherever possible, ask guests who attended your event to provide feedback. To gather this data, prepare a short survey. Ask the survey questions either at the end of the event, or send an invitation to guests asking them to participate in the survey. Combine this with event photos on your website to increase responses.
About a week after the event, schedule a meeting with your event team. Discuss what went well, and where there was room for improvement. Write up notes from this meeting or put together a post-event evaluation form so that you – or your successor – has a good guide for the next event.
It’s a good idea to thank all the guests and participants in your event. Write letters or emails to all the guests thanking them for attending. Write to all the speakers, entertainers and venues thanking them for their contribution: this will create a good lasting impression, and ease matters if you wish to use them again.
Write a media release and let the media know what happened at your event. Now that your event has actually happened, you’ll have more to say (and photographs), which will make it more likely for them to pick the story up. This is invaluable exposure to help make your event a success next time, and to promote your company.
Business Events Sydney’s free event planning service, AccessNSW can assist you with finding all the event products and services you need.
Just complete a Request for Proposal and we’ll be in contact.
It’s important to ask your clients and staff for feedback (good and bad), to help continue creating successful events.